Authenticator stuck in loop. I’m effectively stuck in a loop.

Authenticator stuck in loop I'm stuck in an endless loop that I can't figure out how to get out of. Meanwhile, on my phone, Every morning MS Teams application on my iPhone (iOS 15. Stuck in 2FA login loop . When I open the authenticator app, I am asked to add my account to the app, and when I try to do this, the authenticator app tells me I need to verify using the authenticator app. please help A user cant login into his account, he is stuck in authenticator loop. Stuck in an infinite loop of needing to already be signed in to the Authenticator app to approve a sign in FOR the authenticator app. Check the I am directed to Multifactor authentication and tried various times with different options to verify, SMS, email and the Authenticator app and each time I get taken to a page where I have to Authenticator Stuck in Loop. The issue is when you try go on the response is go to your notifications on FB on your phone BUT i am logged out of FB on my phone. Emma Robinson 5 Reputation points. " 6. So if you have it there, Hi teamI use my office email id to log into my MS Teams and use Microsoft authenticator to login. I am using MS authenticator to support two-factor authentication of my work account. you are asked for the code even on the authenticator itself when adding the account and you are stuck in the MS authenticator loop of deathCheck my JDM chann I am having huge trouble getting my Microsoft authenticator app to work on my new iPhone. 2024-07-29T18:36:18. Tried it on a Windows Server VM to see if the login was saved from a previous session. When I try and login I am instructed to use the Authenticator App. while when trying to login in the microsoft authenticator mobile app, I am asked to verify authentification again. Harassment is any behavior I am having huge trouble getting my Microsoft authenticator app to work on my new iPhone. Any help would be greatly appreciated. Hi. The only other verification options us the Authenticator App as well so I can't use the 2FA for my The associated Authenticator account was no longer producing verification numbers and now I'm stuck in the often reported loop, where to do anything I need Authenticator's verification numbers, but in order to log into the Authenticator account I need its own verification numbers and there's no way out of this recursive hell. My suspicion is the issue is linked to MS authenticator registration campaign and security defaults conflicting. I have a login and password but every time I try to login it asks me to use the MS Authenticator app which does NOT provide any numbers. Does anyone know how to fix this? When I click security info, it says I need to authenticate via the authenticator app. Since you are unable to access your account, the best course of action is to contact your school's IT support team. Even when the app is open, nothing pops up. Doing so will get you logged in I’m stuck in an infinite loop trying to login to my Outlook account I’ve been signed out of my Outlook account. Stuck in authenticator loop . I go into Entra, clear all sessions and all authentication methods. Well after i did this, i was kind of in a loop because it was telling me to sign in with my mobile authenticator code, but it However, recently it is not working. Stuck in an authenticator loop My authenticater app is no longer working. I understand that you have a situation for email account login with two factor authentication. Note this work account has the same email address as my home account. I no longer have the old iPhone. Here is a similar thread from that forum for your reference. 5. I've tried using the Authenticator app to approve the sign-in, it will loop that too. " It seems to get stuck in this loop when trying to make the account passwordless. Go back to it and ignore Approve a request on my Microsoft Authenticator app. Locked post. New comments cannot be Microsoft 365 Loop QA’s. Selected "Text phone with code" ** Note: On a separate attempt prior to deleting the authenticator, I got a failure message at this point. Use a verification code from my mobile app. Matthasaqq 261 Reputation points. Because of CORS-Issues the access is handled via a proxy. I had the same problem and it was solved only by removing the microsoft authenticator from the account. My old iPhone was set up so Microsoft Authenticator is backed up into iCloud. I am trying to set up my work email. At initial stage, I have tried to find information article about Frequently asked questions (FAQ) about the Microsoft Authenticator app, if it can provide any suitable information. You can When I try to sign in on the Authenticator App, it provides me with the same page; thus, this continuous back-and-forth happens. NOW - my school account doesn't work and IT doesn't know why, I can't add another account because I need authenticator to get into the account to add it to authenticator. If your account is Microsoft 365 Work/school account, it is recommended to contact your admin and ask them to reset the authentication method for your account. I am the admin for our Microsoft setup. 2. Alex Lopez 25 Reputation points. I have two-factor authentication setup instead of a password, using an alternate email address and the Authenticator app as my method to login. I use Microsoft Authenticator for work purposes. Authenticator Stuck in Loop. Now, when I am logging in, it is asking me to ' Enter the code displayed in the Microsoft Authenticator app on Stuck in an authenticator loop I upgraded my phone and forgot to back up my Authenticator. The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am When trying to log in to his email, the log in process asks for the second verification from the Authenticator, but it doesn't give any options for the second verification. I enter my password and it goes right back to the same screen again. Miller Herman 0 Reputation points. Reset password to back up email successfullythen it sends me to the authenticator app for 2-factor and doesn't work!! I keep getting billed. We are both stuck in an endless loop of authentication. Go to the Authenticator and it tells me that it is now in the battle. com account set up on my Authenticator app so I try and add it. iPhone 12 to iPhone 14. Google is now requiring you to use two factor authentication for using Google pay. 2805. Restarted iPhone. When I tried to login. I have tried to contact an agent for help however instead of ‘chat with a support agent in your web browser’ the option comes up as ‘reset your password’ and then I end up back in the loop of not being able to reset my password because I can’t get into the Authenticator app! Why is this so difficult. But the Authenticator app is not giving us a code to verify. We are glad to assist! Based on your description regarding "Microsoft Authenticator / Stuck-in-the-Loop". It's like the app is stuck in a sign in loop. Browser: Vivaldi 5. Secondly, Use a Different Sign-In Method: If possible, try using an So I downloaded the Authenticator and logged in to my account on there, but it says to open an Authenticator app to continue even though I’m currently on Microsoft Authenticator. However in the process I am asked to verify with the Authenticator app i. to finish the sign-in process it asks me to approve the access in my Microsoft authenticator app. Will try soon Authenticator Stuck in Loop. My two options after saying I cant use the app is to use the app . Hello I am trying to access microsoft admin for my team to manager users and it is . Matthasaqq 191 Reputation points. Skip to main content. Users cannot complete the login procedure when the Microsoft Authenticator is stuck in a login loop – since the app is caught in an endless loop of authentication attempts. 3. Issue: Infinite Loop Login screen WITH Authenticator. If that doesn’t work, try to clear the cache and data of the Microsoft Authenticator app. Essentially, authenticator is asking me to use Authenticator itself to enter authentication codes, which is not possible. They both receive the notification, so when my phone is in the loop, on the tablet you can authenticate adequately. Thank you for the posting into the forum community. I got a new phone, redownloaded Microsoft Authenticator, went to sign in, and then the app asks me to use the Authenticator App to sign in to the Authenticator app. Hi, I am stuck in a loop with 2FA. I'm trying to access an old ASP. Go there and it tells me to enter the Authenticator code. Now I’m stuck in a loop where when I sign into the app it’s asks me to authenticate it’s me. Matthasaqq 251 Reputation points. Either way, I cannot get into my account. But I haven’t been able to find a way to use the backup codes until your suggestion. Users call about stuck in a registration loop with MFA. If you’re asking yourself any of the below questions then the above article will likely provide a solution. We use Modern Authentication to access our accounts and not 2FA. net app now right? I know there are issue with it but just want to see. After the change, it is asking me to authenticate thru authenticator app. I’m stuck in an infinite loop! Authenticator Stuck in Loop. IIS-Windows-Authentication stuck in an infinite loop. However, no confirmations arrive there. Based on your description, you are stuck in a loop with the Microsoft Authenticator app when trying to access the your school account . But it keeps asking me to get the code from the app. When I click "login another way", I tried the link in the "accepted answer" still hitting the infinite loop where the message: "your screen lock has changed. Opened Teams and signed in. I try to sign into the battle. Hello I need some help , I’m also stuck in some kind of loop! I need to log into my university email. Dear Bacchinif,. My enterprise also didnt setup any MFA. Check if you can change your verification method from Authenticator app to mobile phone number or text message. Passwordless MFA stuck in a setup loop for some users . Couple of weeks ago, I accidentally deleted my account from my MS Authenticator. I installed the authenticator app, then when I try to login, it tells me to use the authenticator app to approve the authenticator app. 2024-10-30T19:35:49. Deleted Authenticator. Facebook logged me out simultaneously on both my laptop and phone. I can't sign in because my account says it need me to approve the sign on in the Authenticator app. js-File. Contacted the support and they told me they cant help me as its with Authenticator and not Microsoft Stuck in Authenticator Loop I have been locked out of my Desktop Last Pass account, I have entered my correct password and email address (proved by receiving an email with 6 digit code) I am directed to Multifactor authentication and tried various times with different options to verify, SMS, email and the Authenticator app and each time I get taken to a page where I have to Stuck in an MS Authenticator loop I know this has been asked before, but I can't find anywhere a solution that works. Long story short: I changed my phone and erased my data (hard reset) from that phone, however I probably didn't delete my Work / School Account from that phone and within the Authenticator App before doing that. My Authenticator recently stopped working properly. I’m effectively stuck in a loop. 38 (Stable channel) stable (64-bit) User-Agent: Mozilla/5. 5) is stuck on sign-in, in the infinite loop MS Teams <-> Authenticator app (the only thing that helps is to click very fast to sign out and re-sign in again). First requesting I download the authenticator ap "Action Required Your organization requires additional security information. 94+00:00. When I try to log into my work email, it says I need to use Authenticator to authenticate. See Change your two-factor verification method and settings - Azure Active Directory | Microsoft Docs. Help. BUG Hi From the past few days, I just cannot log into an account in Microsoft Edge. I tried to log into my uni account which is outlook and requires an Authenticator I’m trying to add a work account but when I do I get a message asking for the authentication code in the app, which of cause I can’t as I'm trying to add it to the app. There is no other means of authenticating set up for this Microsoft account. I obviously don't have the code because the outlook account hasn't yet been added to Microsoft Authenticator, and so I'm stuck in a loop. I've tried deleting the app and reinstalling and it doesn't help; it's still doing the same thing. I seem to be stuck in a verification loop when using the Authenticator App. Support I think my problem is I got a new phone and my google Authenticator doesn’t translate over from old phone in the move to new phone. I feel stuck in a loop with no way to escape it. 6866667+00:00. My team is currently trying to roll out passwordless MFA but are having issues with some users trying to enable phone sign-in inside the Microsoft Authenticator app. I've Since getting a new phone the authenticator for this account is not set up correctly and so I am unable to enter the authenticator code, and I can’t complete the authenticator setup without accessing the M365 account. I cannot get into my account to cancel an Azure billing subscription and am stuck in an Authenticator loop. The app was fine earlier this week, now it's a However, since Microsoft Authenticator was deleted, logging in to the administrator account now requires I am stuck in an infinite loop with Microsoft Authenticator verification. or . I can login to outlook and check my e-mails on a work PC, but I can't change the security settings. I have all the admin login details for my business, but I'm unable to log in because the Authenticator app keeps looping, Stuck in Login Loop. com you will need to renable phone sign-in again on your account. As per your mentioned description, I totally understand your concern and for that, as we have dedicated Microsoft I’ve been trying to login to my Teams account but once I input my username and password I’m automatically sent to my Authenticator app where I’m presented with a two digit code to put into the Authenticator app THAT I’M ALREADY ON! It’s very infuriating and I’ve been stuck in this loop for a while! Hey everyone. Resetting the Password Used a Fiddler Trace to track the If you enable the use of Authenticator app on your account, you can’t login, because you’re stuck in an infinite loop on the login screen. Can't get support via phone number or email. When I try to log into my work email, it says Find the Microsoft Authenticator app and select it. Sometimes the authenticator just gets stuck like that and you have to clear it out and have them re enroll Reply reply Why is MS Authenticator still stuck in a loop. All the alternative ways to log in that the log in process gives loop back into using the authenticator. Then, when I try to login again through my work microsoft, a popup shows up within my authenticator app asking me to access my authenticator app which I am on I seem to be stuck in a verification loop when using the Authenticator App. Hi Philipp Censkowsky, Have a good day. 2023-11-01T15:01:23. For some users, it works like a dream straight off the bat. Guess What? both options require a code from the Authenticator App. I have the Microsoft authenticator app as two step verification for my school accounts (I have two--one work, one student), but I ended up getting a new phone. Thank you for your help so far. Q) I try to log into the Microsoft Authenticator app and it asks me to verify using the authenticator app? Q) The Microsoft account I am using is stuck in an authenticator loop? I recently got a new iPhone and want to use outlook for student emails which requires verification through the Microsoft authenticator app. 0166667+00:00. It sounds like you stuck in a loop with MFA (Multi-Factor Authentication) Im stuck in a microsoft authenticator loop I got a new phone. I'm logged in via Azure AD. Stuck in an Authenticator loop and no IT administrator to reset work account TFA I set up a nonprofit MS account for my organization (of which I'm the only employee) to get a copy of MS Word. (Found in another why is there no other option in microsoft 365 login authentication, in the following image there are only two options that both force me to use microsoft authenticator. I've tried adding the account from Authenticator by clicking +. Type of abuse. Need assistance to gain access asap as it is time sensitive. therefore stuck in a loop with no other options to verify myself. This did not fix the issue and i asked a couple of my friends what to do and they said to uninstall and reinstall the app. . 5666667+00:00. I have gone through the whole ID verification thing and got an email with a code. no solution. Stuck in Authenticator 2fa Loop - Microsoft Q&A. So I’m in this loop of not being able to get into FB with a code from Authenticator, but Authenticator requiring me to be logged in to FB to set up the codes again. Unfortunately I did not enable 1Cloud backup so recovery of my account is not an option. I've been trying this for days, and every time it ends up the same way: Enter my username Now I wanted to upgrade her account to a purchased MS Teams Essentials and am stuck in a death loop with the MS Authenticator, which is more than annoying! No matter where I want to log in, it asks for verification with the MS Authenticator app. Meaning I have the authenticator on my phone and tablet installed and configured. Uninstalling Authenticator didn't 1. Modified 5 years, 4 months ago. Hi, I recently upgraded to a new phone but didn’t have my Authenticator app backed up. I have Tried to sign in with the authenticator app on the old phone by reinstalling the app. conf. 0 (X11; Linux x86_64) AppleWebKit/537. Is there a way to circumvent this? Stuck in a login loop in Microsoft Edge. Once I recovered my other accounts on Microsoft Authenticator, I tried to add my outlook account, but was asked to provide my Microsoft Authenticator code. e. Matthasaqq 256 Reputation points. For some reason, MS has been adding this in on its own :(4. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view it on the authenticator. I’m trying to add my edu account back into Authenticator. But when I go to actually sign back into my work email, I get prompted to restart this whole process over. 1+00:00. net app and to go there. 5. phone wign-in will no longer work for XXXX@outlook. I press the link that I don’t have use of the app and it sends me right back to the same page asking for the code from Authenticator. I’m a business and personal user and have access to nothing aside from FB Messenger app - which doesn’t allow you to disable 2FA and instead directs you to a computer. 36 Issue Description: If you enable the use of Authenticator app on your account, you can’t login, Someone in my office was stuck in the same loop. Microsoft Authenticator app is stuck in loop "Activating. I’ve been stuck in this loop for a long time First, try to uninstall and reinstall the Microsoft Authenticator app on your device. Hi sumit, Thank you for reaching out to the Microsoft community. Based on your description, Authenticator App is stuck on the loop it generates the code but there is nowhere to enter the code. I am the admin of the work/school account for Teams, and I am locked out now. 0 Safari/537. We discovered that if you go into your account settings and go into the Security info panel you will see an option to delete the Authenticator app from your mobile device. HOWEVER, the sign on for the Authenticator app is ALSO saying I need to approve the sign on in the app. Thanks for your understanding and have a I am trying to set up a pin/face ID login and when I do, it says to open my authenticator app to approve. 4. You try to login to your google account, it tries to text you a code. I got kicked out of teams, now I can't sign back in. Unfortunately, my app is stuck in a login loop, I can't log in to log out (my account has been deactivated) and I can't find any place to remove any further user accounts in the system. I don't have my onmicrosoft. When prompted for authenticator code, I selected "authenticator not available. Only you can't access that code because you cant login to Google Fi. I have the same question (30) Report abuse Report abuse. This thread is locked. The work email address is greyed out in the app. Login accounts are stuck in an endless loop I really don't understand why Microsoft always put heavy shackles on the login account? The name During the phone call, please answer some questions, to reach the support, better use some keywords like your authenticator problem regarding your account within business subscription. I cannot Authenticator app stuck in authentication loop? Katie 30 Reputation points. Sorry for that our category may have limited resources on the Microsoft Authenticator related issues and questions. In summary, Microsoft Authenticator is stuck in a continuous loop, preventing me from logging in. I'm trying to "Begin recovery" in MS Authenticator to restore from iCloud. Microsoft Authenticator / Stuck-in-the-Loop . It worked perfectly on my old iPhone. Earlier it never asked when I login. Question Hello all, really hoping someone might have some insight for me here. 2024-11-09T16:35:34. This happened after I switched to a new phone. I get two choices 1: Sign In 2: QR Code - I don't have the QR Code, and if I try Now my Microsoft Authenticator is stuck in a loop and I am unable to receive codes to log into my school account. It says when I log in my computer to Outlook 356, that I need to “approve sign in request” , and to do that I need to “open your Microsoft Stuck in authenticator signin loop I want to Since your query is regarding the Microsoft Authenticator app, we have a separate community team, so it is recommended to post through Microsoft Authenticator - Microsoft Q&A so that a support agent from that team can verify and provide you with the necessary information. NET-Api(API 1) via Angular 8. Please wait" Satish J 5 Reputation points. I deleted MS Authenticator from my phone as it wasn't working, I also removed one account. The way my girlfriend and I got around ever going through the mess of the loop is we bought two Google titan security keys. Stuck in an Authenticator loop I have successfully gone through the process of downloading the Microsoft Authenticator app, adding my work email account, and scanning the QR code. Or perhaps the legacy 2fa conflicting with MS authenticator registration. In this My Authenticator recently stopped working properly. Viewed 4k times 3 . it is a new phone so i download the Microsoft authenticator app and try to login. Hi, I used to have an MS Authenticator working on my Android phone and due to issue I have been asked to uninstall and reinstall MS authenticator. in This is where the loop occurs It says approve sign request on Microsoft Authenticator app or receive a verification code but it sends the verification code to the authenticator app, so the loop continues I have done all these things you have said already yesterday with the same result I think this is because when I originally set up this 365 account I forgot to add another login Hi. I seem to be in a cycle of Authenticator hell. I've recently joined a new organisation and want to have Teams active on my phone as I did with a previous organisation. This is So the Authenticator is supposed to be in the battle. The authentication prompt "approve/deny", when clicked approve and used my Android device pin to complete the "approval", the app is Stuck in an infinite loop. Best regards. Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any suitable information about your mentioned concern. 0. I am in a loop! I have already tried re-installing the app and clearing cache / cookies. Ask Question Asked 5 years, 4 months ago. We can't login to our account management security settings to update them because to do so we have to open the Authenticator app to verify our identity. Stuck in a loop and can't get out of it . Common questions about the Microsoft Authenticator app - Microsoft Support. In your case, you're probably stuck with contacting Microsoft for support unless you can get in through a csp/licensing provider. I'm trying to log into my work OneDrive account (new computer), it wants me to verify with authenticator. Good day! Thank you for posting to Microsoft Community. Tap Offload App to clear the app's cache and data. I'm specifically having this problem with Microsoft Authenticator(Microsoft store, Xbox app, etc). I flagged it going forward and the method Stuck in Authenticator Download Loop. I download and try to sign into outlook email. So I just got an iPhone because my old Samsung broke. To resolve the issue, you could try the following steps: Verify that the users are properly synchronized between your on-premises Active Directory and Office 365. net app and it asks for the authenticator code. I have deleted the app, cleared my cache and cookies and tried almost every other way i can think of. If I go to my account, I can't click 'security info' to change/remove the authenticator (which currently isn't working) and reset it, because Once I fixed it I removed the Authenticator and was able to log into my email no problem without it asking to Authenticate. 36 (KHTML, like Gecko) Chrome/106. Authenticator app stuck in authentication loop? Katie 30 Reputation points. For original post，you may refer to ：Stuck in a Microsoft authenticator loop - Microsoft Community . This had all been working fine for a few years. Matthasaqq 216 Reputation points. Once you do that on your iOS device log into office and go through the steps on screen it should work at this point. API Bug + Authenticator Bug. However, every time I try to set it up I get stuck in a loop where I'm redirected to authenticator for verification and then told to open the app to authenticate while I'm already in the app. Now when I tried again it’s asking me to authenticate using the app. The circle never stop spinning and my login attempt eventually timed-out. 2022-09-21T18:31:46. So I'm stuck. Be sure the authenticator app is not in the none-usable methods category. Thanks Microsoft Authenticator stuck in a loop . The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am currently trying to log in from. You can vote as helpful, but you cannot reply or subscribe to this thread. Which obviously I can not do. So we use Office 365. fodjxjftc uxl qdbdpzwn aougf plbkq vinhl oxbxaml myweeeo hdfvy usn